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    Shipping and Return Policy


    Delivery Times

    Standard Delivery Orders ship within 48 hours of placing an order excluding Saturdays, Sundays and Holidays from Daytona Beach, FL. Depending upon your location, please allow 5-8 business days (excludes Saturdays, Sundays and Holidays) from date of shipping for Standard Delivery. Standard Delivery is shipped via FedEx Ground and US Postal Service (USPS).

    USPS Priority Mail Orders received by 9am EST (Eastern Standard Time) will ship the same day excluding Saturdays, Sundays and Holidays. Although USPS Priority Mail is not a guaranteed delivery timeframe, USPS Priority Mail is typically delivered within 3 business days (excludes Sundays and Holidays) from date of shipping and may take longer to Alaska, Hawaii, Guam, Puerto Rico, APO addresses and during the holiday season. This is a great option if you need your order processed fast but do not need a guaranteed delivery date.

    If you require faster delivery such as Overnight Delivery or a Guaranteed Delivered by Date, please place your order by calling 425-996-0553 so we can provide a quote for shipping and handling.

    Shipping and Handling Charges

    Merchandise Total Standard Delivery USPS Priority Mail
    $00.01 to $20.00 $5.95 $9.95
    $20.01 to $40.00 $8.95 $12.95
    $40.01 to $80.00 $9.95 $13.95
    $80.01 to $100.00 $12.95 $16.95
    $100.01 to $200.00 $14.95 $18.95
    Over $200.00 $16.95 $20.95

    Shipping Policies

    We ship within the continental U.S. as well as Alaska, Hawaii, Puerto Rico and Guam and to US Military Stationed Overseas.

    Our primary means of shipping is United States Postal Service (USPS) which is the regular mail service and Federal Express (FedEx). If USPS does not deliver to your street address, please provide a USPS Post Office Box and street address in the ship to address when selecting the standard shipping option. This will allow us to select the best shipping service for your destination. If you are shipping to Hawaii, Alaska, Puerto Rico or Guam, USPS Priority Mail is recommended for the shipping option.

    Undelivered Packages

    We are not able to reship packages that are returned to us by the carrier. All undelivered packages will be processed as a return. Please take this into consideration when selecting your shipping address for an order.

    US Military Stationed Overseas Shipping Destinations

    For shipping to US Military Stationed Overseas, please enter the APO information for the City and select either 'US Military Europe (AE)', 'US Military Pacific (AP)' or US Military Americas (AA)' for the State. And enter the Zip Code in the Zip Code Field. We will ship to US Military Stationed Overseas to a USPS Post Office Box under the standard shipping option. We provide this service to support our Military serving outside of the United States.

    International Shipping Destinations

    Presently, we are unable to accept international online orders. However, if you live in Canada, Europe, Australia or New Zealand and are interested in purchasing our merchandise, email us at customerservice@ladybuggiftstore.com with the items and quantities you would like to order along with your country and postal code so we can respond with shipping and handling charges. International customers are responsible for all customs charges, taxes and brokerage fees which will be collected at time of delivery.

    Order Confirmation

    Shortly after placing your order, you will receive an email confirming that we have received your order. You will receive a second email when your order has shipped with a tracking number.

    Sales Tax

    Since we are a business located in Florida, we are required by law to collect state sales tax of 7.05% for items delivered within the state of Florida. We do not collect sales tax on orders shipped outside of Florida State.

    2023 Holiday Schedule

    Monday, January 2 - New Year's Day observed
    Monday, January 16 - Martin Luther King Jr’s Birthday
    Monday, February 20 - Washington’s Birthday (President's Day)
    Monday, May 29 - Memorial Day
    Monday, June 19 - Juneteenth National Independence Day
    Tuesday, July 4 - Independence Day
    Monday, September 4 - Labor Day
    Monday, October 9 - Columbus Day
    Saturday, November 11 - Veterans Day
    Thursday, November 23 - Thanksgiving Day
    Friday, November 24 - Day after Thanksgiving Day
    Monday, December 25 - Christmas Day
    Monday, January 1, 2024 - New Year's Day