Shipping and Return Policy
Standard Delivery Orders ship within 48 hours of placing an order excluding Saturdays, Sundays and Holidays from Issaquah, Washington. Depending upon your location, please allow 5-8 business days (excludes Saturdays, Sundays and Holidays) from date of shipping for Standard Delivery. Standard Delivery is shipped via FedEx Ground and US Postal Service (USPS).
USPS Priority Mail Orders received by 9am EST (Eastern Standard Time) will ship the same day excluding Saturdays, Sundays and Holidays. Although USPS Priority Mail is not a guaranteed delivery timeframe, USPS Priority Mail is typically delivered within 3 business days (excludes Sundays and Holidays) from date of shipping and may take longer to Alaska, Hawaii, Guam, Puerto Rico, APO addresses and during the holiday season. This is a great option if you need your order processed fast but do not need a guaranteed delivery date.
If you require faster delivery such as Overnight Delivery or a Guaranteed Delivered by Date, please place your order by calling 425-996-0553 so we can provide a quote for shipping and handling.
Shipping and Handling Charges
|Merchandise Total||Standard Delivery||USPS Priority Mail|
|$00.01 to $20.00||$5.95||$9.95|
|$20.01 to $40.00||$8.95||$12.95|
|$40.01 to $80.00||$9.95||$13.95|
|$80.01 to $100.00||$12.95||$16.95|
|$100.01 to $200.00||$14.95||$18.95|
We ship within the continental U.S. as well as Alaska, Hawaii, Puerto Rico and Guam and to US Military Stationed Overseas.
Our primary means of shipping is United States Postal Service (USPS) which is the regular mail service and Federal Express (FedEx). If USPS does not deliver to your street address, please provide a USPS Post Office Box and street address in the ship to address when selecting the standard shipping option. This will allow us to select the best shipping service for your destination. If you are shipping to Hawaii, Alaska, Puerto Rico or Guam, USPS Priority Mail is recommended for the shipping option.
We are not able to reship packages that are returned to us by the carrier. All undelivered packages will be processed as a return. Please take this into consideration when selecting your shipping address for an order.
US Military Stationed Overseas Shipping Destinations
For shipping to US Military Stationed Overseas, please enter the APO information for the City and select either 'US Military Europe (AE)', 'US Military Pacific (AP)' or US Military Americas (AA)' for the State. And enter the Zip Code in the Zip Code Field. We will ship to US Military Stationed Overseas to a USPS Post Office Box under the standard shipping option. We provide this service to support our Military serving outside of the United States.
International Shipping Destinations
Presently, we are unable to accept international online orders. However, if you live in Canada, Europe, Australia or New Zealand and are interested in purchasing our merchandise, email us at email@example.com with the items and quantities you would like to order along with your country and postal code so we can respond with shipping and handling charges. International customers are responsible for all customs charges, taxes and brokerage fees which will be collected at time of delivery.
Shortly after placing your order, you will receive an email confirming that we have received your order. You will receive a second email when your order has shipped with a tracking number.
Since we are a business located in Florida, we are required by law to collect state sales tax of 7.05% for items delivered within the state of Florida. We do not collect sales tax on orders shipped outside of Florida State.
2022 Holiday Schedule
Saturday, January 1 - New Year's Day
Monday, January 17 - Martin Luther King Jr’s Birthday
Monday, February 21 - Washington’s Birthday (President's Day)
Monday, May 30 - Memorial Day
Monday, June 20 - Juneteenth National Independence Day
Monday, July 4 - Independence Day
Monday, September 5 - Labor Day
Monday, October 10 - Columbus Day
Friday, November 11 - Veterans Day
Thursday, November 24 - Thanksgiving Day
Friday, November 26 - Day after Thanksgiving Day
Monday, December 26 - Christmas Day
Monday, January 2, 2023 - New Year's Day