Shipping Policy

We do our best to maintain an online inventory status such that we can ship your order to you as quickly as possible. Occasionally we may have to back order an item. If an item is out-of-stock you will receive an email stating the new ship date. If the new ship date does not meet your expectations, you may cancel or change your order via phone or email.

We offer a two shipping options, Standard Delivery and USPS Priority Mail. Shipping costs and delivery times can be found under Shipping Charges.

US Shipping Destinations

We ship within the continental U.S. as well as Alaska, Hawaii, Puerto Rico and Guam. Our standard shipping policy and charges apply to deliveries within the United States and Military Stationed Overseas. We do not ship to post office boxes with the exception of military stationed overseas. We make this exception to support our military serving outside of the United States. Our primary means of shipping is FedEx and US Postal Service (USPS). We may also use UPS and other carriers when appropriate.

US Military Stationed Overseas Shipping Destinations

If you are military stationed overseas, please enter your APO information for the City and select either 'US Military Europe (AE)' or 'US Military Pacific (AP)' for the State. Please enter your Zip Code in the Zip/Postal Code Field.

International Shipping Destinations

Presently, we are unable to accept international online orders. However, if you live in Canada, Europe, Australia or New Zealand and would like to place an order, drop us an email at customerservice@ladybuggiftstore.com with the items and quantities you would like to order along with your country and postal code so we can respond with shipping charges.

Order Confirmation

Shortly after placing your order, you will receive an email confirming that we have received your order. You will receive a second email when your order has shipped.