Shipping Policy
We do our best to maintain an online inventory status such that we can ship your order to you as quickly as possible.
Occasionally we may have to back order an item.
If an item is out-of-stock you will receive an email stating the new ship
date. If the new ship date does not meet your expectations, you may cancel or change
your order via phone or email.
We offer a two shipping options, Standard Delivery and USPS Priority Mail.
Shipping costs and delivery times can be found under
Shipping Charges.
US Shipping Destinations
We ship within the continental U.S. as well as Alaska, Hawaii, Puerto Rico and Guam. Our standard
shipping policy and charges apply to deliveries within the United States and
Military Stationed Overseas. We do not ship to post
office boxes with the exception of military stationed overseas. We make this
exception to support our military serving outside of the United States. Our primary
means of shipping is FedEx and US Postal Service (USPS). We may also use UPS and other carriers when appropriate.
US Military Stationed Overseas Shipping Destinations
If you are military stationed overseas, please enter your APO information for the City and
select either 'US Military Europe (AE)' or 'US Military Pacific (AP)' for the State. Please enter your Zip Code in the Zip/Postal Code Field.
International Shipping Destinations
Presently, we are unable to accept international online orders. However, if you live in Canada, Europe, Australia or New Zealand and would like to place an order, drop us an email at
customerservice@ladybuggiftstore.com
with the items and quantities you would like to order along with your country and postal code so we can respond with shipping charges.
Order Confirmation
Shortly after placing your order, you will receive an email confirming that we
have received your order. You will receive a second email when your order has
shipped.